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Refund Policy

Updated October 30, 2026

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

How to start a return

To start a return, email us at <[email protected]>. If your return is accepted, we'll send you a Return Authorization Number and the address to send your package to.

Please do not mail returns to our corporate address. Packages sent without first requesting a return, or without a Return Authorization Number on the outside, will be marked "Return to Sender" and not accepted.

Damages and issues

Please inspect your order when it arrives and contact us right away if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions and non-returnable items

Certain types of items cannot be returned, like custom products (such as special orders or personalized items). We also cannot accept returns on clearance sale items or gift cards. Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be refunded on your original payment method within 3 to 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.